frequently asked questions
have more questions? feel free to reach out.
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what if i need a custom size?
No need for custom sizes! All powRpoles™ are adjustable to fit your height. They can be used by people ranging from 4'7" to 6'2".
where can i use my powRpoles™?
You can use your powRpoles™ anywhere — the rubber tip is perfect for level surfaces, while the carbide tip is ideal for gravel and uneven terrain. For off-road use, simply remove the rubber tip!
how are powRpoles™ different?
Our powRpoles™ feature patented ergonomic grips that offer unmatched comfort, multi-grip versatility, and moisture-wicking ability. They include a functional cavity to store essentials. The progressR™ and challengR™ have the patented, weighted handgrip assembly designed to add weight for increased resistance to build strength, endurance to a person's fitness walk. By inverting one pole and utilizing the dual-purpose connector piece, you can convert the poles into a lightweight curl bar to continue building your upper and lower body muscle groups.
how should i store my powRpoles™?
For best results, store your powRpoles™ with the external locking mechanism in the open position.
how long is the shipping time?
Orders are packed and shipped out within 24 hours, Monday through Friday, with delivery usually taking 3-4 business days via UPS Ground.
what is your return policy?
We offer a 30-day return policy and a 1-year warranty on parts. Please read our return policy for more details.
do you ship outside of the united states?
At this time, we ONLY offer shipping within the United States. We do not currently ship internationally. We're working on expanding our reach and hope to offer international shipping options in the future.
can i travel with my powRpoles™?
Certainly! You'll love exploring new hiking destinations with your powRpoles™! When traveling, please remember to pack your PowRpoles™ securely inside their carrying bag and place them in your checked luggage, as they cannot be brought onto the airplane in your carry-on baggage.