Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at walkpowrpoles@hotmail.com. Please note that returns will need to be sent to the following address: PO Box 295 Kingsland, Tx 78639

If your return is approved, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at walkpowrpoles@hotmail.com.

exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

not satisfied?

If for any reason Buyer is not satisfied with any article purchased, Buyer may within thirty (30) working days after receipt of goods return it to Seller, and Seller will either exchange it, or, if Buyer wishes, return the purchase price paid by Buyer for such returned merchandise, together with any shipping charges paid by Buyer. A reasonable restocking fee will be charged and shall apply to compensate Buyer.

For any questions or feedback on the product instructions, the return policy, warranties or disclosures, please contact teriR Products Limited Liability Company at walkpowrpoles@hotmail.com or by mail at PO Box 295 Kingsland, Tx 78639